Frequently Asked Questions

Nope. Everything happens online. Upload, sign and get updates from your phone.

Returns start at $399. The price depends on the forms your return needs, and you'll know the exact number before we file.

Yes. If you're getting a refund, your fee can come out of it. A third-party bank handles that, and its fee is shown before you agree. You can also pay up front by card.

Yes. We file every state return you need and look at your tax home and stipends so nothing gets missed.

Maybe. 1099 income usually means self-employment tax, but you may also have expenses you can deduct. We'll look at your situation and tell you what applies.

If you're a W-2 employee, most job expenses aren't deductible on your federal return anymore. If you're a 1099 contractor or run your own practice, many of them are. We'll sort out which bucket you're in.

Photo ID, Social Security cards, all your W-2s and 1099s, last year's return if you have it, and bank info for direct deposit. Your portal gives you a checklist.

You'll get a personal link that shows your status: filed, accepted, and your estimated refund.

Once we have all your documents, most returns are ready for your review within a few business days. Refund timing is up to the IRS and your state.

Your documents go into a secure client portal, not email or text. You e-sign there too.

No honest preparer can. We'll get you every credit and deduction you qualify for, but the IRS and your state decide the final amount and timing.

Yes, for NPs with a practice, 1099 contractors and small business owners. Ask us for a quote.